YOUR DETAILS

When you sign on for our newsletter, we will send you an email detailing what we would like to send to you and giving you the choice to agree or disagree. If you agree, we will send you a monthly newsletter. With every newsletter you will have the opportunity to opt out again. If you disagree, we will not send you any newsletter and delete your email address from the newsletter list.

To place an order with us online, registration is required. At the point of registration, we request certain information including your name, delivery and email address. This information is required to enable us to process your order and notify you of its progress.

INFORMATION WE USE, HOW AND WHY

Once an order has been placed, we will contact you by email to confirm your order details and again once your order has been accepted and dispatched. Should we need to contact you for any reason regarding your order, we will use the email address registered to your account, or the telephone number where provided.

During initial registration online, you will be given the choice to opt in or out of receiving our newsletter. We will never pass your e-mail address to any other organisation. Should you no longer wish to receive emails from us, follow the ‘unsubscribe’-link at the foot of the latest email received.

YOUR RIGHTS

If you have any queries about the personal information we are holding in your name, please contact our Customer Service team, who will be more than happy to review your account and update our records as required.

SAFETY & SECURITY

Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.

We do not store any details of your payment card.